Privacy Policy
Detailed information on the processing of your personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
1. Data controller
- Trading name: GLIA — Synapse Ecosystem
- Denominación: GLIA — Synapse Ecosystem
- Responsable: Synapse Ecosistem S.L.
- NIF: B36530199N
- Domicilio: Carrer de les Flors, 1, BARCELONA
- Contact email: hola@useglia.com
2. Data we process and purposes
| Category | Purpose | Legal basis |
|---|---|---|
| Name, email address and message sent via contact form or direct email | Responding to enquiries, demo requests or product information requests | Consent of the data subject (Art. 6(1)(a) GDPR) |
| Name, email and organisation (schools and professionals) | Managing pilot proposals, demonstrations and pre-contractual relationship | Pre-contractual measures (Art. 6(1)(b) GDPR) |
| Browsing data (abbreviated IP, pages visited, session duration) collected via Google Analytics 4 | Aggregated and anonymised web analytics to improve the website. Not used for individual advertising profiling | Consent of the data subject (Art. 6(1)(a) GDPR) — requires acceptance via the cookie banner |
3. Retention periods
Contact data will be retained for as long as necessary to respond to your request and, thereafter, for the applicable legal limitation periods (generally up to 3 years for personal actions). Web analytics data is retained for 14 months in Google Analytics, in accordance with the active service configuration.
4. Recipients and data processors
Your data is not shared with third parties for commercial purposes. It is disclosed only to the following data processors providing infrastructure and analytics services:
| Processor | Service | Location | Safeguards |
|---|---|---|---|
| Google LLC (Google Analytics 4) | Web analytics | USA / EU | Standard Contractual Clauses approved by the European Commission. Google Privacy Policy |
| Google LLC (Firebase Hosting) | Website hosting | USA / EU | Standard Contractual Clauses approved by the European Commission |
5. International data transfers
Google LLC is established in the United States. Transfers of data to Google are made on the basis of the Standard Contractual Clauses adopted by the European Commission (Implementing Decision 2021/914), which provide adequate safeguards pursuant to Art. 46 GDPR. Google is also certified under the EU-US Data Privacy Framework (DPF) approved by the European Commission in July 2023.
6. Your rights
You may exercise the following rights by writing to hola@useglia.com, clearly indicating the right you wish to exercise and enclosing a copy of your identity document:
If you consider that your rights have not been properly addressed, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) at C/ Jorge Juan, 6, 28001 Madrid, via www.aepd.es.
7. Minors
This website is primarily directed at adults (families, professionals and schools). We do not knowingly collect data from children under 14 years of age through this website. If you believe a minor has provided data without authorisation, please contact us at hola@useglia.com for immediate deletion.
The GLIA product (useglia.app) has its own safeguards for the processing of minors' data, described in the application's terms of service.
8. Changes to this policy
We reserve the right to update this Privacy Policy to reflect legislative changes or service updates. We will inform you of material changes through a prominent notice on the website or by email if we hold your address.
Last updated: April 2026